Web & SaaS
Connect Your SaaS Stack
When your tools do not talk to each other, people copy data by hand. We connect them reliably so information moves where it is needed.
Overview
SaaS Integration
Most businesses run on a patchwork of SaaS products: a CRM, a billing system, a help desk, marketing tools, an ERP. Without integration, the same customer record lives in several places and drifts out of sync. Integration is the work of defining which system owns which data and moving it between them dependably.
We build integrations through vendor APIs, webhooks and, where appropriate, middleware or integration platforms. Reliability gets the most attention: retries, deduplication, logging and alerting when something fails. We also build integrations for SaaS vendors who want their product to connect with customers' tools, which has its own concerns around authentication and versioning.
Context
Problems we solve
- 01
Duplicate manual entry
Staff re-key data across systems, which wastes time and introduces errors.
- 02
Conflicting records
Without a clear source of truth, the same customer appears differently in each tool.
- 03
Fragile integrations
Quick connections break silently when an API changes or a request fails.
- 04
API limits and quirks
Rate limits, pagination and inconsistent data models complicate even simple syncs.
Capabilities
What we deliver
- 01
Integration design
Mapping which system owns each data type and how changes flow between them.
- 02
API and webhook development
Two-way connections that react to events and stay within vendor limits.
- 03
Authentication handling
Secure OAuth and key management for connecting to third-party services.
- 04
Error handling and retries
Queues, retry logic and deduplication so temporary failures do not lose data.
- 05
Monitoring and alerts
Logs and notifications that show when an integration needs attention.
- 06
Public integrations for your product
Connectors and APIs that let your customers link your SaaS to their tools.
Where it fits
- Syncing CRM, billing and support records
- Pushing product data into accounting systems
- Building marketplace connectors for your SaaS
- Automating onboarding across several tools
- Consolidating data into a reporting warehouse
Technologies we use
- REST APIs
- Webhooks
- OAuth 2.0
- Node.js
- Python
- RabbitMQ
- Zapier
- AWS Lambda
Approach
How we deliver
- 1
Discover
We learn your goals, users, constraints and existing systems before proposing anything.
- 2
Plan
Scope, priorities, architecture and milestones are agreed so everyone knows what ships when.
- 3
Design
User flows, interfaces and technical design are shaped and reviewed with you early.
- 4
Build
Work is delivered in short iterations with regular demos, so progress is always visible.
- 5
Test
Functional, integration and performance checks run throughout, not only at the end.
- 6
Launch & support
We deploy, monitor and keep improving the product after it goes live.
FAQs
Common questions
Have a question that is not covered here? Get in touch.
Should we use Zapier or build custom integrations?
No-code tools suit simple, low-volume connections. Custom integrations make sense when you need reliability at volume, complex logic, or tighter control over data and cost. We recommend the lighter option when it is adequate.
What happens if one system is down?
We design integrations to queue and retry, and to log failures for review. That way a temporary outage delays data rather than losing it.
Can you build an integration for our own SaaS product?
Yes. We build public APIs, webhooks and connectors so your customers can link your product with the tools they use, including documentation for their developers.
Explore
Keep exploring
Let's build what's next
Tell us about your idea, product or legacy system. Send us a message and we will help you scope the right next step.